Privacy policy | She's Not Lazy

She’s Not Lazy (“SNL,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, placing an order, contacting us, or otherwise interacting with our services.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, when it may be shared, and the choices and rights available to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE MAY COLLECT

When you use the SNL website, we may collect information that you provide directly to us, including:

Full name
Mobile number
Email address
Delivery address
Billing information
Order and purchase history
Products purchased or added to your cart
Messages, inquiries, reviews, or feedback you send to us
Marketing preferences
Account information, if customer accounts are available on our website

We may also automatically collect certain technical information when you visit our website, such as:

IP address
Browser and device type
Operating system
Pages viewed
Date and time of visits
Referring pages or websites
Website interactions
Cookie and analytics information

2. HOW WE USE YOUR INFORMATION

We may use your personal information to:

Process and fulfill your orders
Confirm orders and payments
Arrange delivery or shipping
Communicate with you regarding your order
Provide customer support
Process returns, refunds, replacements, or complaints where applicable
Maintain records of transactions
Improve our products, website, services, and customer experience
Detect and prevent fraud, misuse, or security incidents
Comply with applicable legal, accounting, regulatory, or tax requirements
Send promotional communications where you have consented or where otherwise permitted by applicable law

We will only use personal information for legitimate business and legal purposes and in accordance with applicable privacy and data-protection requirements.

3. PAYMENT INFORMATION

Payments made through the SNL website may be processed by third-party payment service providers.

Depending on the payment method used, payment providers may collect information necessary to process your transaction.

SNL does not intend to directly store complete payment-card details such as full card numbers, CVV/security codes, or other sensitive authentication information when payments are handled by an external payment processor.

Payment providers process information according to their own privacy policies and security practices.

4. DELIVERY AND SHIPPING

To fulfill your order, we may provide necessary information to our delivery, courier, logistics, or shipping partners.

This may include information such as your:

Name
Mobile number
Delivery address
Order or delivery reference
Other information reasonably required to complete the delivery

Delivery partners should only receive information reasonably necessary to provide their services.

5. COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to operate properly, remember customer preferences, understand website usage, improve performance, and support analytics or advertising.

Depending on our website configuration, these technologies may include:

Essential website cookies
Shopping-cart and checkout cookies
Analytics cookies
Preference cookies
Advertising or marketing cookies

Where required by applicable law, non-essential cookies will be used based on your consent.

You may be able to manage or disable cookies through your browser or through the cookie settings provided on our website. Disabling certain cookies may affect some website functionality.

6. ANALYTICS AND ADVERTISING

We may use third-party analytics, advertising, or marketing services to understand how visitors interact with our website and to measure or improve our marketing campaigns.

These providers may collect information through cookies, pixels, or similar technologies.

If SNL uses services such as Google Analytics, Meta advertising technologies, TikTok advertising technologies, or similar platforms, their collection and use of information may also be governed by their respective privacy policies.

Where legally required, these technologies will be activated only after the appropriate consent has been obtained.

7. MARKETING COMMUNICATIONS

If you subscribe to SNL marketing communications, we may use your contact information to send you information about:

New products
Restocks
Promotions
Discounts
Special offers
SNL news and announcements

You may unsubscribe from marketing communications at any time using the unsubscribe method provided in the communication or by contacting us.

Transactional communications relating to an order, payment, delivery, customer-service matter, or other necessary service may still be sent even if you opt out of marketing communications.

8. WHEN WE MAY SHARE INFORMATION

SNL does not sell your personal information.

We may share information where reasonably necessary with service providers that help us operate our business, including:

Website hosting providers
E-commerce platforms
Payment processors
Delivery and courier companies
Email or messaging providers
Analytics providers
Advertising platforms
IT and security providers
Professional advisers, accountants, or legal advisers

We may also disclose information when required by applicable law, regulation, court order, government authority, or where reasonably necessary to protect our legal rights, customers, business, or website.

9. INTERNATIONAL DATA TRANSFERS

Some technology, hosting, payment, analytics, marketing, or other service providers used by SNL may process or store information outside Bahrain.

Where personal information is transferred internationally, we will seek to handle such transfers in accordance with applicable data-protection requirements and use appropriate safeguards where required.

10. HOW WE PROTECT YOUR INFORMATION

We take reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.

These measures may include secure website connections, access controls, reputable service providers, account security practices, software updates, and other appropriate safeguards.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

11. HOW LONG WE KEEP INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining business and accounting records, resolving disputes, preventing fraud, and meeting legal or regulatory obligations.

Retention periods may vary depending on the type of information and applicable requirements.

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it as appropriate.

12. YOUR PRIVACY RIGHTS

Depending on applicable law and the circumstances, you may have rights concerning your personal information, including the ability to request:

Access to certain personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of information where legally applicable
Restriction or objection to certain processing
Withdrawal of consent where processing is based on consent

Certain rights may be subject to legal exceptions, including situations where SNL must retain information to comply with legal, accounting, regulatory, fraud-prevention, or contractual obligations.

To make a privacy-related request, please contact us using the details provided below.

13. CHILDREN'S PRIVACY

The SNL website and products are not specifically directed toward children.

We do not knowingly seek to collect personal information from children in circumstances where parental or guardian consent would be legally required.

If we become aware that personal information has been collected inappropriately from a child, we may take reasonable steps to delete it.

14. THIRD-PARTY LINKS

Our website may contain links to third-party websites, social-media platforms, payment providers, or other external services.

SNL is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices, or legal requirements.

When changes are made, the revised policy will be posted on this page and the “Last Updated” date will be changed accordingly.

We encourage customers to review this Privacy Policy periodically.

16. CONTACT US

If you have questions, concerns, or requests relating to this Privacy Policy or the way SNL handles personal information, please contact:

She’s Not Lazy (SNL) Kingdom of Bahrain Email: customerservice@shesnotlazy.com 

For privacy-related requests, please include enough information for us to understand and respond to your request. We may need to verify your identity before completing certain requests.

Privacypolicy